At IBS, Service is our First Priority

Innovative Business Services has been a partner to us rather than simply a vendor. The quality of service that we provide to our customers is greatly accelerated by the outstanding service provided to us by IBS. We receive immediate responses to our requests which allows us to provide our customers with prompt information.

We attribute much of our success to their expertise, management and solid shipping and inventory tracking systems that make us look good to our customers time and time again. We are extremely happy with IBS and highly recommend them. The bottom line is their performance is always more than outstanding.

C.S. and J.A, A Corporate Gifts

I have used IBS as my primary warehouse and shipping contractor for almost a decade. They have exceeded every expectation I could ever have requested of them. The customization of my online ordering site is state of the art and any upgrade I have requested has been expedited and delivered in a very short period of time. I would never consider using anyone else. Their customer service is excellent.

John J, A Global Telecommunications Company

I can’t say enough about the staff of IBS. The service they provide our company is the absolute BEST. Always prompt, always professional and always proactive. We have peace of mind knowing they have it handled

Amy S, Market Research Company

We are extremely thankful to have such a wonderful company like Innovative Business Services on our team! If you want a reliable, trustworthy, committed, hard working group with outstanding service and attention to every detail working for you, I highly recommend IBS. The bottom line is, their performance is nothing short of OUTSTANDING!! We at Direct Health Nutrition have found a company that is out to help our company grow and improve every step of the way!! Thank you!

Linda L, Nutrition and Health Supplements Company

I have used their services for 10 years now and I am certain this is the best way to store your product and promotional materials. They take care of all the logistics of getting my point of sale to my clients and events. We have worked on many special projects over the years and I am always impressed with the attention to detail, speed to execute and customized approach to fit my needs. Innovative Business Services makes fulfillment and storage a breeze, thank you!

Leslie R, International Alcoholic Beverage Company
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Proudly Serving Customers Since 1995

From Global Brands to Start-Ups, IBS has delivered best-in-class services to numerous companies. These are just a few of the companies we’ve worked with since 1995.

You are Covered.

We offer customized solutions for all of our business partners, no matter how large or small your requirements are, we’ve got you covered.

Warehousing
& Storage

Whether you need 50 to 5,000 square feet, our flexible warehousing, storage solutions and online inventory tracking systems will help your business stay organized from delivery to shipment to your end user.

Fulfillment
Services

Whether you have a single product, a full line of products, a promotional program or idea that you need to distribute, we can help. IBS is centrally located in Fort Worth, TX which allows us to reach 95% of the Continental U.S. via ground in 3 days or less.

Inventory and
Order Management

Our online inventory and order management systems are accessible to our clients via a secure login 24/7 allowing them to stay up-to-date with their inventory, orders, tracking and reporting.

IBS’s experienced account managers understand each of our clients’ specifications, including their unique product requirements, customers, and shipping policies.

Kit
Assembly

IBS will tailor fit a kitting and assembly solution to meet your business requirements. Our kit assembly experience ranges from giveaways and/or gift with purchase orders, to sales and marketing kits, gift bagging, boxing, sorting and more. Rest assured, our skilled team of professionals will handle your project in the most efficient and cost effective way.

Special Projects
and Events

From annual conference fulfillment packages, grab bags, kit assembly to one-time events and projects, we will ensure your project is treated with the special attention and care it deserves and is delivered on time and within budget.

Direct to Consumer
Fulfillment (DTC)

IBS helps each of our clients navigate the complexities and challenges of Direct to Consumer Fulfillment (DTC) by providing our expertise and the right resources to help their businesses increase sales through customer satisfaction and repeat retail business.

Get Started Today

Read our customer testimonials. We’re ready to help you with your business requirements just like our amazing customers.

How it works?

1. Quick Sign-up

Innovative Business Services (IBS) creates a customized profile for client access (24/7) to the secure IBS portal, with real-time view of orders, inventory, and downloadable reports. IBS portal has multiple firewall and security appliances, with advanced data centers for reliability and back-up of client information.

2. Ship Your Items to Us

IBS accepts numerous types of shipments from shipping containers (pallet & floor loaded), traditional semi-trailers that are pallet loaded, and individual boxes. Convenient docking hours Monday – Friday from 9:00 AM – 4:00 PM, no appointment required. We also offer cross-docking, LTL shipping and international shipping.

3. Inventory Inspection

Once your inventory arrives at our warehouse, the inventory is unloaded and inspected by our receiving specialists. Our specialists converse with the drivers to confirm all inventory has been received. From this point, our specialists will inspect each box and pallet carefully, ensuring no damages have occurred in transit. IBS maintains complete inventory records that are updated within 48 business hours of receipt into the IBS portal.

4. Integration

IBS will manage, update, and monitor your inventory daily. After inventory lands, IBS will verify packing list inventory counts match the items received. Inventory is then uploaded into the IBS portal under the client’s IBS portal profile. This is where our inventory management experts take over.

5. Launch

Upon IBS portal activation and inventory import completion, your business will be ready to go live. Giving you 24/7 access to your personalized on-line portal where you can place/track orders, track live inventory, and view reports. Clients have the option of setting up an API to upload their orders from their shopping cart or manually uploading orders. Your company will have access to the IBS warehouse management team daily, personalized services, and the most competitive shipping rates around.

Solutions for your business fulfillment requirements.

From intra-company eCommerce fulfillment to getting merchandise to your sales team, IBS delivers.
Learn More About our Fulfillment Services.