Direct to Consumer

Direct to Consumer Fulfillment (DTC)
IBS – Your Business Fulfillment Experts. You can rely on us for accurate shipping of your products to anywhere in the world.

IBS helps each of our clients navigate the complexities and challenges of Direct to Consumer Fulfillment (DTC) by providing our expertise and the right resources to help their businesses increase sales through customer satisfaction and repeat retail business. We understand the keys to a very successful DTC program are great customer service, accuracy and speed to market. Our operation is managed by a fully integrated system that includes e-commerce, sourcing, inventory control, order management, pick and pack, returns, warehousing, and custom reporting.

Most orders are shipped same day, packaged professionally and accurately and delivered on time to your customers.

Dedicated Project Manager
Seamless Order Flow to Your Customers
Online Order Management System
Flexible/Scalable Solutions for all Orders and Quantities
Pick, Pack and Shipping Services
Inventory Management
Warehousing and Storage
Customer Service Representatives
Return Processing Management

Our clients have the ability to access real-time inventory tracking, reporting, orders, alerts and more using our secure client portal 24/7.

Direct to Consumer