Frequently Asked Questions

What are warehousing and fulfillment services?
Facility designed for temporary storage and the process of taking an order and executing it by making it ready for delivery to its intended customer. It may involve warehouse pickup, packaging, labeling, etc. (Business Dictionary.com)

How does IBS fulfill orders?
We’re able to receive and fulfill orders in three steps.

  1. The merchandise arrives at our warehouse, is verified and entered into inventory (and reported to you).
  2. Next, you access our online system at your convenience (available 24/7 and password protected) to input your orders.
  3. Last, all orders received by noon (and many orders received later in the day) are shipped the same day following a pre-determined set of packaging guidelines developed specifically for your company.

What types of products and merchandise does IBS typically handle?
IBS has vast experience in handling merchandise, including high value items. Typical products we handle include, apparel, supplements, scrapbooking materials, cosmetics/skin care/health and beauty, electronics and cleaning products.

How do I know warehousing and fulfillment is the right solution for my business?
To determine if warehousing and fulfillment is right for your business and your future growth, we invite you to contact us to discuss your current requirements and together we’ll be able to determine the correct solution for your business.

Are there specific quantities I have to send out each month?
No, we will tailor a system that will work with your business needs and help you identify areas to improve efficiencies.

What’s the cost for warehousing and fulfillment?
Since 1995 we’ve been helping businesses, we’ve learned that each company is unique, requiring customized solutions. We invite you to contact us by phone 972.245.4222 or online and request a free- no-obligation quote so that we can tailor a program that is the right fit for your business.

What security measures do you have in place to protect merchandise?
We’re located in Fort Worth, Texas in a highly regarded office park that has regular security patrols. Additionally, our facility is highly secure, equipped with close circuit security cameras and state-of-the-art alarm systems.

We would love the opportunity to answer any of your questions, feel free to call us during business hours at 972.245.4222 or contact us via email at info@ibstx.com.