IBS helps each of our clients navigate the complexities and challenges of Direct to Consumer Fulfillment (DTC) by providing our expertise and the right resources to help their businesses increase sales through customer satisfaction and repeat retail business. We understand the keys to a very successful DTC program are great customer service, accuracy and speed to market. Our operation is managed by a fully integrated system that includes e-commerce, sourcing, inventory control, order management, pick and pack, returns, warehousing, and custom reporting.
Most orders are shipped same day, packaged professionally and accurately and delivered on time to your customers.
- Dedicated Project Manager
- Seamless Order Flow to Your Customers
- Online Order Management System
- Flexible/Scalable Solutions for all Orders and Quantities
- Pick, Pack and Shipping Services
- Inventory Management
- Warehousing and Storage
- Customer Service Representatives
- Return Processing Management
Our clients have the ability to access real-time inventory tracking, reporting, orders, alerts and more using our secure client portal 24/7.
Contact us today to learn more about our direct to consumer (DTC) fulfillment services.