Direct to Consumer Fulfillment (DTC)
IBS – Your Business Fulfillment Experts. You can rely on us for accurate shipping of your products to anywhere in the world.

IBS helps each of our clients navigate the complexities and challenges of Direct to Consumer Fulfillment (DTC) by providing our expertise and the right resources to help their businesses increase sales through customer satisfaction and repeat retail business. We understand the keys to a very successful DTC program are great customer service, accuracy and speed to market. Our operation is managed by a fully integrated system that includes e-commerce, sourcing, inventory control, order management, pick and pack, returns, warehousing, and custom reporting.

Most orders are shipped same day, packaged professionally and accurately and delivered on time to your customers.

  • Dedicated Project Manager
  • Seamless Order Flow to Your Customers
  • Online Order Management System
  • Flexible/Scalable Solutions for all Orders and Quantities
  • Pick, Pack and Shipping Services
  • Inventory Management
  • Warehousing and Storage
  • Customer Service Representatives
  • Return Processing Management

Our clients have the ability to access real-time inventory tracking, reporting, orders, alerts and more using our secure client portal 24/7.

Contact us today to learn more about our direct to consumer (DTC) fulfillment services.

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Proudly Serving Customers Since 1995

From Global Brands to Start-Ups, IBS has delivered best-in-class services to numerous companies. These are just a few of the companies we’ve worked with since 1995.

You are Covered.

We offer customized solutions for all of our business partners, no matter how large or small your requirements are, we’ve got you covered.

Warehousing
& Storage

Whether you need 50 to 5,000 square feet, our flexible warehousing, storage solutions and online inventory tracking systems will help your business stay organized from delivery to shipment to your end user.

Fulfillment
Services

Whether you have a single product, a full line of products, a promotional program or idea that you need to distribute, we can help. IBS is centrally located in Fort Worth, TX which allows us to reach 95% of the Continental U.S. via ground in 3 days or less.

Inventory and
Order Management

Our online inventory and order management systems are accessible to our clients via a secure login 24/7 allowing them to stay up-to-date with their inventory, orders, tracking and reporting.

IBS’s experienced account managers understand each of our clients’ specifications, including their unique product requirements, customers, and shipping policies.

Kit
Assembly

IBS will tailor fit a kitting and assembly solution to meet your business requirements. Our kit assembly experience ranges from giveaways and/or gift with purchase orders, to sales and marketing kits, gift bagging, boxing, sorting and more. Rest assured, our skilled team of professionals will handle your project in the most efficient and cost effective way.

Special Projects
and Events

From annual conference fulfillment packages, grab bags, kit assembly to one-time events and projects, we will ensure your project is treated with the special attention and care it deserves and is delivered on time and within budget.

Direct to Consumer
Fulfillment (DTC)

IBS helps each of our clients navigate the complexities and challenges of Direct to Consumer Fulfillment (DTC) by providing our expertise and the right resources to help their businesses increase sales through customer satisfaction and repeat retail business.

Get Started Today

Read our customer testimonials. We’re ready to help you with your business requirements just like our amazing customers.

Solutions for your business fulfillment requirements.

From intra-company eCommerce fulfillment to getting merchandise to your sales team, IBS delivers.
Learn More About our Fulfillment Services.