Read About How IBS Creates Greater Efficiencies for Our Clients

IBS partners with our customers to create greater efficiencies in business all while providing outstanding customer service.

Our tailored solutions expand far beyond general warehousing and fulfillment, we provide Kit Assembly, Direct to Consumer eCommerce Fulfillment, Direct Mail Fulfillment, Business to Business Promotional Product Fulfillment, Company eCommerce Fulfillment and Special Projects/Events Fulfillment services.

Learn more about how we’ve been helping businesses with their warehousing and fulfillment requirements since 1995.

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Here’s what our clients are saying about the service they receive from IBS.

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Proudly Serving Customers Since 1995

From Global Brands to Start-Ups, IBS has delivered best-in-class services to numerous companies. These are just a few of the companies we’ve worked with since 1995.

You are Covered.

We offer customized solutions for all of our business partners, no matter how large or small your requirements are, we’ve got you covered.

Warehousing
& Storage

Whether you need 50 to 5,000 square feet, our flexible warehousing, storage solutions and online inventory tracking systems will help your business stay organized from delivery to shipment to your end user.

Fulfillment
Services

Whether you have a single product, a full line of products, a promotional program or idea that you need to distribute, we can help. IBS is centrally located in Fort Worth, TX which allows us to reach 95% of the Continental U.S. via ground in 3 days or less.

Inventory and
Order Management

Our online inventory and order management systems are accessible to our clients via a secure login 24/7 allowing them to stay up-to-date with their inventory, orders, tracking and reporting.

IBS’s experienced account managers understand each of our clients’ specifications, including their unique product requirements, customers, and shipping policies.

Kit
Assembly

IBS will tailor fit a kitting and assembly solution to meet your business requirements. Our kit assembly experience ranges from giveaways and/or gift with purchase orders, to sales and marketing kits, gift bagging, boxing, sorting and more. Rest assured, our skilled team of professionals will handle your project in the most efficient and cost effective way.

Special Projects
and Events

From annual conference fulfillment packages, grab bags, kit assembly to one-time events and projects, we will ensure your project is treated with the special attention and care it deserves and is delivered on time and within budget.

Direct to Consumer
Fulfillment (DTC)

IBS helps each of our clients navigate the complexities and challenges of Direct to Consumer Fulfillment (DTC) by providing our expertise and the right resources to help their businesses increase sales through customer satisfaction and repeat retail business.

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Read our customer testimonials. We’re ready to help you with your business requirements just like our amazing customers.

How it works?

1. Quick Sign-up

Innovative Business Services (IBS) creates a customized profile for client access (24/7) to the secure IBS portal, with real-time view of orders, inventory, and downloadable reports. IBS portal has multiple firewall and security appliances, with advanced data centers for reliability and back-up of client information.

2. Ship Your Items to Us

IBS accepts numerous types of shipments from shipping containers (pallet & floor loaded), traditional semi-trailers that are pallet loaded, and individual boxes. Convenient docking hours Monday – Friday from 9:00 AM – 4:00 PM, no appointment required. We also offer cross-docking, LTL shipping and international shipping.

3. Inventory Inspection

Once your inventory arrives at our warehouse, the inventory is unloaded and inspected by our receiving specialists. Our specialists converse with the drivers to confirm all inventory has been received. From this point, our specialists will inspect each box and pallet carefully, ensuring no damages have occurred in transit. IBS maintains complete inventory records that are updated within 48 business hours of receipt into the IBS portal.

4. Integration

IBS will manage, update, and monitor your inventory daily. After inventory lands, IBS will verify packing list inventory counts match the items received. Inventory is then uploaded into the IBS portal under the client’s IBS portal profile. This is where our inventory management experts take over.

5. Launch

Upon IBS portal activation and inventory import completion, your business will be ready to go live. Giving you 24/7 access to your personalized on-line portal where you can place/track orders, track live inventory, and view reports. Clients have the option of setting up an API to upload their orders from their shopping cart or manually uploading orders. Your company will have access to the IBS warehouse management team daily, personalized services, and the most competitive shipping rates around.

Solutions for your business fulfillment requirements.

From intra-company eCommerce fulfillment to getting merchandise to your sales team, IBS delivers.
Learn More About our Fulfillment Services.